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Operational

Scheduled Maintenance

Schedule

February 24, 2020 08:00 - February 25, 2020 17:00 CET

Components

Environment

Locations

MTS-R1

Description

BMIT Technologies shall be performing scheduled maintenance on Cooling System within MTS-R1 as per schedule. Work is carried out over two [2] days as per below schedule: Day 1: 24-02-2020 Day 2: 25-02-2020 Time: 08:00 CET to 17:00 CET each day. BMIT Technologies is not expecting that such works will be service disruptive. BMIT Technologies shall be closely monitoring progress during this maintenance and will keep you informed of development or prior to taking any required action. BMIT Technologies perform maintenance to continue to deliver optimal performance, reliability, and security. We strive to perform them without impact on our customers' however, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.

Schedule

February 25, 2020 05:00 - February 26, 2020 11:00 CET

Components

Connectivity

Locations

International

Description

Dear Customer, We have been informed by our supplier, that due to bad weather the planned works on one of their submarine cables [20200224n] will need to be re-scheduled as per below. Schedule: Start Date: Tuesday, February 25th - 05:00 CET End Date: Wednesday, February 26th - 11:00 CET BMIT Technologies is not expecting that such works will be service disruptive, however, the infrastructure will be running with reduced redundancy. We shall be closely monitoring progress during this maintenance and will keep you informed of development or prior to taking any required action. Our Support is available to provide up-to-date status information or additional details, should you have any questions during the maintenance. Maintenance is performed to continue to deliver optimal performance, reliability, and security. We hope you understand that such maintenance is necessary to benefit you and your customers. We apologise for any inconvenience you may experience during this activity. Your cooperation and understanding are greatly appreciated.

Schedule

March 2, 2020 06:00 - 09:00 CET

Components

Power

Locations

MTH-R1, MTH-R2, MTH-R3

Description

BMIT Technologies shall be performing MTH On-load generator testing as per the below schedule. Schedule: Start: 02/03/2020 - 06:00 CET End: 02/03/2020 - 09:00 CET BMIT Technologies shall be closely monitoring progress during this maintenance and will keep you informed of development or prior to taking any required action. BMIT Technologies perform maintenance to continue to deliver optimal performance, reliability, and security. We strive to perform them without impact on our customers' however, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.

Schedule

March 2, 2020 08:30 - 12:00 CET

Components

Power

Locations

MTS-R1

Description

BMIT Technologies shall be performing MTS On-load generator testing as per the below schedule. Schedule: Start: 02/03/2020 - 08:30 CET End: 02/03/2020 - 12:00 CET BMIT Technologies shall be closely monitoring progress during this maintenance and will keep you informed of development or prior to taking any required action. BMIT Technologies perform maintenance to continue to deliver optimal performance, reliability, and security. We strive to perform them without impact on our customers' however, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.

Schedule

March 3, 2020 05:00 - 07:00 CET

Components

Connectivity

Locations

TeliaSonera, Level 3, International, Intra-Site

Description

BMIT Technologies shall be performing a number of upgrades on its core routing infrastructure in all of its sites i.e. MTH, MTS, Frankfurt (DEF) and Milan (ITM). Maintenance will be done one router at a time as per plan and the first of such planned activities will be performed in MTH as per the below schedule. Schedule: Start: 03/03/2020 – 05:00 AM CET End: 03/03/2020 – 07:00 AM CET Whilst every effort will be taken to minimize impact during such works, customers may still experience momentary IP bandwidth, interlink, and other network disruptions. The above maintenance in MTH will be then followed by similar works in our two [2] POP sites in DEF and ITM as per below dates: DEF: 10/03/2020 ITM: 17/03/2020 We will send separate notifications pertaining to these planned works and further future ones as required. BMIT Technologies perform maintenance to continue to deliver optimal performance, reliability, and security. We strive to perform them without impact on our customers' however, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.

Schedule

March 3, 2020 08:00 - March 4, 2020 17:00 CET

Components

Environment

Locations

MTH-R3

Description

BMIT Technologies shall be performing scheduled maintenance on the Cooling Units within MTH-R3 as per schedule. Schedule: Start: 03/03/2020 - 08:00 CET End: 03/03/2020 - 17:00 CET Start: 04/03/2020 - 08:00 CET End: 04/03/2020 - 17:00 CET BMIT Technologies is not expecting that such works will be service disruptive. BMIT Technologies shall be closely monitoring progress during this maintenance and will keep you informed of development or prior to taking any required action. BMIT Technologies perform maintenance to continue to deliver optimal performance, reliability, and security. We strive to perform them without impact on our customers' however, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.

Schedule

March 4, 2020 07:00 - 09:00 CET

Components

Other Systems and Services

Locations

Customer Support Channels

Description

BMIT Technologies shall be performing scheduled maintenance on its internal service management system as per schedule. Schedule: Start: 04/03/2020 – 07:00 AM CET End: 04/03/2020 – 09:00 AM CET During this maintenance, BMIT’s Customers Portal may be unavailable for a period of time. Other communication channels, such as phone, email and instant messaging shall remain available. BMIT Technologies perform maintenance to continue to deliver optimal performance, reliability, and security. We strive to perform them without impact on our customers' however, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.