Active Incident
20261113 - [Email] - Customer Support Service Degradation

Incident Status

Service Degradation

Components

Other Systems and Services

Locations

Customer Support Channels


November 13, 2026 07:04 CET
IDENTIFIED

Microsoft 365 service disruption (third-party incident) We’re aware of a global Microsoft outage affecting Microsoft 365 services, including Outlook / Exchange Online, Teams, SharePoint, OneDrive and Copilot. The problem started on the afternoon of 12 November (CET). It’s inside Microsoft’s own infrastructure and affects users worldwide. Microsoft is reporting partial recovery in some regions, but service hasn’t been fully restored yet. We’re following Microsoft’s incidents (MO1550821 and EX1550543) and will post updates here as things progress. BMIT’s own datacentre, network and hosted services are not affected by this incident. You don’t need to do anything. Please don’t reset passwords or reinstall Office apps, because neither will fix this and both can cause extra disruption once service comes back. Our support mailbox is impacted by this outage - For urgent queries, contact our Service Desk on 2258 8200.

Connectivity




Operational

Power




Operational

Environment




Operational

Other Systems and Services




Service Degradation

Cloud Services




Operational

Infrastructure as a Service




Operational

External Services

Azure

Microsoft 365

Microsoft Teams

Scheduled Maintenance

20261117c - Scheduled Maintenance - DNS ServerPlanned Maintenance

Schedule

November 17, 2026 07:00 - 08:00 CET

Components

Other Systems and Services

Locations

DNS - [NS1] - ns1.bmit.com.mt, DNS - [NS2] - ns2.bmit.com.mt

Description

BMIT Technologies will be carrying out scheduled maintenance on its DNS infrastructure as outlined below. Schedule: Start: 17/11/2026 - 07:00 CET End: 17/11/2026 - 08:00 CET We are not expecting that these works will be service-impacting. Our technical teams will closely monitor the infrastructure and progress throughout the maintenance window. We perform maintenance to continue to deliver optimal performance, reliability, and security. We strive to perform them without impact on our customers' however, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. We hope you understand that such maintenance is necessary to benefit you and your customers.
20261123x - Preventive Maintenance - MTH - UPS SystemPlanned Maintenance

Schedule

November 23, 2026 07:00 - 17:00 CET

Components

Power

Locations

MTH-R1, MTH-R2

Description

BMIT Technologies plc, together with its supplier, shall perform preventive maintenance on the UPS units of MTH-R1 & MTH-R2 as per the schedule below. Start: 23/11/2026 - 07:00 CET End: 23/11/2026 - 17:00 CET Works shall be carried out in a staggered manner, and only a single feed shall be affected at any point in time. BMIT Technologies plc performs maintenance to continue to deliver optimal performance, reliability, and security. BMIT Technologies plc strives to perform them without impact on our customers' however, the possibility always exists that a maintenance event can have unintended consequences up to and including unplanned or extended service interruption. BMIT Technologies plc hopes you understand that such maintenance is necessary to benefit you and your customers.